WinWin Betting believes that every user's privacy is a fundamental right. This policy clearly sets out what information we collect, why we collect it, and how we keep it secure.
Key Data Protection Features at WinWin Betting
By using WinWin Betting, you consent to this Privacy Policy.
This Privacy Policy applies to the WinWin Betting website and all its services. Please read it carefully before using the site.
WinWin Betting only collects the information necessary to provide its services — nothing more. We gather two types of data: information you provide directly, and information collected automatically.
| Data Type | Example | Collection Method | Requirement |
|---|---|---|---|
| Identity Information | Name, date of birth, NID | At registration | Mandatory |
| Contact Information | Mobile number, email | At registration | Mandatory |
| Financial Information | BKash/Nagad number | On Transactions | Mandatory |
| Device Information | IP, Browser, OS | Automatic | Optional |
| Usage Data | Page visits, betting history | Automatic | Optional |
| Marketing Preferences | Notification Settings | User-Defined | Not required |
Please Note: WinWin Betting never collects unnecessary sensitive information such as religion, political views, or medical details.
WinWin Betting uses your data solely to improve our services and deliver the best possible experience. Each piece of data is used only for a defined purpose.
WinWin Betting will never use your data for anything outside of what is listed here — that is our promise.
WinWin Betting does not sell, rent, or transfer your personal data to any third party for commercial purposes. However, limited information may be shared in certain specific circumstances:
WinWin Betting never shares your information with marketing or advertising companies. If anyone claims to represent WinWin Betting and asks for your details, it may be a scam.
WinWin Betting uses cookies on its site to enhance our services and make your browsing experience smoother. Below is an overview of the different types of cookies and the controls available to you:
You can also manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
WinWin Betting does not retain data beyond what is necessary. Retention periods by data type are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Account closure + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Controls |
| Betting History | 3 years | Dispute Resolution |
| Customer Support Logs | 2 years | Service Quality Improvement |
| Device & Session Logs | 90 days | Security |
| Marketing Data | Until opt-out | With user consent |
After the designated period, data is securely deleted or anonymized.
As a WinWin Betting member, you have certain fundamental rights over your personal data. Contact our support team to exercise any of these rights.
To exercise these rights support@winwinbetting.bet Reach us by email or live chat. WinWin Betting will respond within 7 business days.
WinWin Betting strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.
If a parent or guardian discovers that their child has registered on WinWin Betting, please contact our support team immediately. We will promptly close the account and delete any collected data.
If your child uses your phone or device, make sure to password-lock your WinWin Betting account and keep it logged out.
WinWin Betting uses industry-leading technical measures to protect your information. Our security infrastructure is multi-layered and monitored around the clock.
That said, no system can guarantee absolute security. You should stay vigilant — use a strong password and report any suspicious activity immediately.
WinWin Betting may update this Privacy Policy from time to time — due to legal changes, technological developments, or updates to our services.
For significant changes, registered members will be notified via email or in-app notification. Continued use of the service after a policy update constitutes acceptance of the revised terms.
Tip: Check back on this page regularly. The "Last Updated" date at the top will always tell you when the most recent changes were made.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact WinWin Betting's data protection team.
We take every privacy request seriously and are committed to providing you with our fullest cooperation.